Last updated: May 2026 · M4 Group / CLÉDOR Mazgaon
This Privacy Policy describes how M4 Group (“M4 Group”, “we”, “us”, or “our”) collects, uses, shares and protects information of visitors and prospective customers (“you”, “your”) interacting with the M4 Group website, the CLÉDOR Mazgaon landing experience, our sales team, on-site visits, brochures, and digital campaigns. By using this site or submitting any enquiry, you agree to the practices described below.
1. Who we are
M4 Group is a Mumbai-based premium real estate developer with over a decade of experience in residential development, currently delivering projects such as Aura Heights at Grant Road and CLÉDOR at Mazgaon. Our registered office is at 604, 6th Floor, M4 Aura Heights, Maulana Shaukat Ali Road, Grant Road, Mumbai 400007, and the CLÉDOR project address is 20 Hussain Patel Marg, J Rathod Marg, Mazgaon, Mumbai, Maharashtra 400010.
2. Information we collect
When you contact us through this site, request a brochure, register interest in CLÉDOR, book a site visit, call us or email us, we may collect:
• Identity & contact details — name, phone number, email, city of residence, preferred mode of contact.
• Property preferences — apartment configuration of interest (1/2/3/5 BHK), budget range, preferred floor, possession timeline.
• Communication content — messages, queries, voice/WhatsApp interactions with our sales team, and email correspondence.
• Technical data — IP address, device, browser type, approximate location, pages viewed, referring source and basic analytics, collected automatically as you browse.
• Marketing preferences — consent for calls, WhatsApp, SMS and email updates about CLÉDOR and future M4 Group launches.
3. How we use your information
We process your information to: (a) respond to your enquiry about CLÉDOR or any other M4 Group project; (b) schedule site visits, share floor plans, pricing, payment plans, brochures and the lookbook; (c) keep you updated about construction milestones, RERA disclosures, launch events and new inventory; (d) verify identity for booking, KYC and registration formalities; (e) operate, secure and improve our website; and (f) meet legal, regulatory and tax obligations under Indian law, including RERA and applicable real estate regulations.
4. Lawful basis for processing
We rely on your consent (when you submit a form or opt in to communications), the necessity to take steps before entering into a sale agreement, our legitimate business interest in marketing M4 Group projects to interested buyers, and compliance with legal obligations applicable to real estate developers in India.
5. Sharing of information
We do not sell your personal information. We may share it only with: our internal sales, CRM and customer-experience teams; channel partners and authorised brokers introducing CLÉDOR enquiries; service providers that help us run forms, email, hosting, analytics and call infrastructure; legal, accounting, banking, and KYC partners involved in your transaction; and statutory authorities (such as MahaRERA or tax authorities) where required by law or to enforce our rights.
6. Cookies & analytics
This site uses cookies and similar technologies to enable basic functionality, remember preferences, measure traffic and improve content. You can disable cookies in your browser, though parts of the site (such as forms or interactive sliders) may not work as intended. Where we use third-party analytics or advertising pixels (for example Google or Meta), they may set their own cookies under their own privacy policies.
7. Marketing communications
By submitting your details, you authorise M4 Group and its authorised sales partners to contact you via call, SMS, WhatsApp and email about CLÉDOR and other projects, even if you are registered on the National Do Not Call (NDNC) registry, until you opt out. You may opt out anytime by replying STOP to messages or writing to sales@m4group.in.
8. Data retention
We retain enquiry and customer data for as long as needed to respond to you, complete a booking or sale, comply with statutory record-keeping (typically up to 8 years for tax and real estate records), and resolve disputes. Inactive marketing leads are reviewed periodically and deleted or anonymised when no longer required.
9. Data security
We use reasonable administrative, technical and physical safeguards — including access controls, encrypted email/CRM systems and vetted service providers — to protect your information. However, no internet transmission is fully secure, and we cannot guarantee absolute security.
10. Your rights
Subject to applicable Indian law (including the Digital Personal Data Protection Act, 2023), you can request access to your information, correction of inaccurate data, deletion of data we no longer need, withdrawal of consent for marketing, and a copy of the data you provided. To exercise any of these rights, write to us at sales@m4group.in with the subject line “Privacy Request”.
11. Children
Our website and projects are intended for adults exploring residential real estate. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided data, please contact us so we can remove it.
12. Third-party links
This site may link to maps, brochure PDFs, social channels (Facebook, Instagram, LinkedIn, YouTube) and partner pages. Those sites are governed by their own privacy policies and we are not responsible for their practices.
13. Disclaimer
All visuals, renderings, floor plans, dimensions and amenities shown on this website are indicative and for marketing purposes only. Final specifications shall be governed exclusively by the registered agreement for sale and applicable RERA disclosures.
14. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date above will always reflect the latest revision. Continued use of the site after changes constitutes acceptance of the revised policy.
15. Contact us
For any privacy-related question, request or complaint:
M4 Group — Data Privacy
604, 6th Floor, M4 Aura Heights, Maulana Shaukat Ali Road, Grant Road, Mumbai 400007.
Email: sales@m4group.in · Phone: +91 99308 50992 / +91 99308 50993 · Web: www.m4group.in.